Microsoft Outlook 2002 / 2003 Advanced - Course Outline
COURSE INFORMATION
Duration: One Day: 9am - 4:30pm
Price: $390
Book: Enquire or make a course booking
TARGET AUDIENCE & PURPOSE
Advanced Outlook Training is for people experienced with email who need to share information, or organise other people. It is recommended for Personal Assistants.
OBJECTIVES
By the end of this course participants should be able to:
- Format messages
- Use the Address Book
- Import and export Outlook data
- Use the Rules Wizard
- Create a folder and form in Outlook
- Customise menus and toolbars in Outlook
- Set Outlook options
PREREQUISITES
Participants should be competent users of Outlook and should already be able to:
- Send and read mail messages
- Use the calendar to set appointments and meetings
- Add contact information, tasks, journal entries and notes
COURSE CONTENT
| Formatting Outlook Messages Applying Character Formatting, Formatting Paragraphs, Switching Message Formats, Creating a Bulleted List, Using Smart Tags, Finding Text, Checking Spelling / Grammar as You Type, Running the Spelling & Grammar Checker, Changing the Message Background Colour, Applying a Style to a Paragraph, Inserting a Picture into a Message, Using Stationery to Create a Message, Creating a New Stationery Using the Address Book Working with the Address Book, Opening the Address Book, Selecting a Different Address Book, Setting Address Book Options, Copying an Address, Creating a New Contact Entry, Creating a Personal Address Book, Creating a Distribution List, Viewing Entry Properties, Deleting an Entry, Finding an Entry Working with the Rules Wizard Opening the Rules Wizard Dialog Box, Adding a Rule to the Rules Wizard, Changing the Value of a Rule, Editing a Rule, Creating a Rule Using a Template, Deleting a Rule Working with Files & Applications Importing Data into an Outlook Folder, Exporting Outlook Data, Creating a Letter to a Contact, Using Mail Merge with Word Working Offline Managing Remote Connections, Enabling Offline Use, Modifying Send/Receive Settings, Switching between Online & Offline, Working with the Outbox, Synchronizing Folders, Defining Send/Receive Groups, Using Remote Mail, Downloading Messages for Remote Use, Creating a Dial-up Connection Working with the Multiple E-mail Accounts Setting up Additional E-mail Accounts, Sending Messages from Different Accounts, Accessing Mail from Different Accounts Working with the Internet Scheduling an Online Meeting, Starting an Online Meeting, Managing Favourite Web Sites, Working with a Newsreader Subscribing to a Newsgroup, Sending / Receiving Newsgroup Messages, Sharing Calendar Information, Using the Microsoft Free/Busy Service, Sending / Receiving Instant Messages |
Working with Folders & Forms Using Folder Properties, Setting Home Page Properties, Setting Permissions Properties, Accessing Another User's Folder, Opening a Folder in its Own Window, Creating a Personal Folder, Opening an Outlook Data File, Setting Global AutoArchive Properties, Setting Folder AutoArchive Properties, Using the Mailbox Cleanup Dialog Box, Creating a Form, Using a Form, Managing Form Properties, Setting Up Public Folders, Posting a Discussion Item to a Folder Customising the Information Viewer Moving a Field in a View, Formatting a Column in a Tabular View, Filtering a View, Resetting a View, Filtering Messages with a Custom View, Grouping Items in a Folder, Formatting the Settings for a View, Formatting the Settings for Other Views, Using Automatic Formatting, Using Colours to Organise Messages Customising Menus & Toolbars Hiding the Outlook Bar, Changing Icon Size, Creating a New Group, Renaming a Group, Adding a Folder Shortcut, Adding a Storage Device Shortcut, Renaming a Folder Shortcut, Deleting a Folder Shortcut, Deleting a Group, Adding & Removing Toolbar Buttons, Adding Commands to Outlook Menus Using the Other Shortcuts Group Displaying the Other Shortcuts Group, Opening the My Computer Folder, Changing the My Computer View, Exploring Computer Resources, Using Other Folder Shortcuts Setting Outlook Options Customising the Outlook Today Page, Setting E-mail Options, Setting Default Message Fonts, Setting Calendar Options, Showing an Additional Time Zone, Setting Tasks Options, Setting Notes Options, Setting Journal Options, Setting General Options, Setting Reminder Options, Setting Preview Pane Options, Setting Spelling Options, Setting Delegates Options, Setting Mail Services/Internet Options, Setting Manage Forms Options, Using Digital Certificates, Encrypting Messages, Setting Security Options |