Microsoft Outlook 2002 / 2003 Introduction - Course Outline
COURSE INFORMATION
Duration: One Day: 9am - 4:30pm
Price: $390
Book: Enquire or make a course booking
TARGET AUDIENCE & PURPOSE
Outlook Introduction Training is for people new to email and also for people who want a tool to help organise their business day. It is a prerequisite for the Advanced course.
OBJECTIVES
By the end of this course participants should be able to:
- Send and read mail messages
- Use the calendar to set appointments
- Organise meetings
- Add contact information
- Add tasks
- Add and view journal entries
- Add notes
- View another user’s schedule
- Change display and option settings
PREREQUISITES
Participants should already be competent in using a mouse and keyboard and have an understanding of Windows.
COURSE CONTENT
| Exploring Outlook Starting Outlook, Using the Outlook Interface, Using Menus, Displaying & Hiding Toolbars, Using the Outlook Bar, Using the Outlook Today Page, Using the Folder List, Using the Address Bar, Changing Folder Views, Exiting Outlook Working with The Office Assistant Displaying/Hiding the Office Assistant, Using the Office Assistant, Finding an Answer, Changing Office Assistant Options, Using Ask a Question Using Outlook Messaging Using Outlook's E-mail Features, Working with Word Mail, Sending a Message, Using the Address Book, Opening a Message in the Inbox Folder, Using the Preview Pane & AutoPreview, Sending & Receiving Messages, Viewing Sent Messages, Replying to a Message, Forwarding a Message, Printing from the Information Viewer, Printing from the Message Window, Changing the Message Format Managing Messages Saving a Draft version of a Message, Flagging a Message for Follow Up, Navigating through Open Messages, Changing the Read Status of a Message, Sorting Messages, Deleting a Message, Moving a Message to a Different Folder, Emptying the Deleted Items Folder, Archiving a Folder Working with Components & Office Creating a Signature, Selecting Default Signatures, Inserting a Signature, Creating an AutoText Entry, Inserting a File into a Message, Saving a File Attachment, Opening a File Attachment, Inserting a Hyperlink into a Message, Saving Messages as Files, Creating & Posting Office Documents, Sending Office Documents, Using the Office Clipboard Using Outlook Messaging Features Setting Message Options, Setting Message Tracking Options, Viewing the Message Delivery Status, Recalling a Message, Hiding & Displaying Header Fields Working with Notes Creating, Opening, Printing & Deleting a Note |
Scheduling with the Calendar Opening the Calendar, Navigating the Calendar, Scheduling a New Appointment, Adding a Task to the TaskPad, Scheduling an Event, Applying Colour to the Calendar, Editing Calendar Items, Setting a Calendar Item as Recurring, Moving Calendar Items, Printing Calendar Information, Deleting Calendar Items Managing Meetings Scheduling a Meeting, Scheduling a Resource for a Meeting, Accepting / Declining Meeting Requests, Proposing a New Meeting Time, Checking Meeting Responses, Updating a Meeting, Cancelling a Meeting, Creating Group Calendars Managing Contacts Adding a Contact, Editing a Contact, Flagging a Contact for Follow up, Organizing Meetings, Tracking All Activities for a Contact, Printing Contacts Information, Deleting a Contact Working with Tasks Adding & Edit a Task, Creating a Recurring Task, Marking a Task Complete, Sorting Tasks, Assigning a Task to Another Outlook User, Accepting / Declining Tasks, Indicating the Progress of a Task, Sending a Status Report, Viewing Tasks Assigned to Others, Printing Tasks Information, Deleting a Task Using the Journal Creating a Journal Entry, Assigning a Contact to a Journal Entry, Modifying Journal Entry Types, Deleting a Journal Entry Organizing Outlook Items Assigning an Outlook Item to a Category, Modifying the Master Category List, Creating & Deleting a New Folder, Using a Simple & Advanced Find, Using the Ways to Organize Pane, Using AutoCreate, Viewing the Reminder Window Customizing Outlook Views Adding a Field to the Information Viewer, Sorting Items in a Folder, Removing Fields, Defining a Custom View |